Frequently asked questions · Tim Dahle Mazda Southtowne

Frequently asked

What are your operating hours?

We are open Monday through Friday from 7:00 AM to 9:00 PM, and Saturday from 8:00 AM to 9:00 PM. We are closed on Sundays.

Where is Tim Dahle Mazda Southtowne located?

Our dealership is located at 10785 S Auto Mall Dr, Sandy, UT 84070.

How can I schedule a service appointment?

You can schedule a service appointment by calling us at (385) 279-5437 or visiting our website.

Do you accept walk-ins?

Yes, we accept walk-ins, but scheduling an appointment is recommended for faster service.

What payment methods do you accept?

We accept major credit cards and offer financing options.

Is parking available at your location?

Yes, parking is available on-site for all customers.

Are you open on Sundays?

No, we are closed on Sundays.

Who can I contact for financing options?

For financing options, please contact our finance department.

Do you offer any special deals or promotions?

For current deals and promotions, please visit our website or contact us directly.

What should I bring for my first visit?

Please bring your driver's license, proof of insurance, and any relevant financial documents if you're considering financing.

Can I test drive a vehicle before purchasing?

Yes, test drives are available. Please contact us to schedule one.

Do you offer vehicle trade-ins?

Yes, we offer trade-in options. Contact us for an appraisal.

What languages are spoken at your dealership?

Our staff primarily speaks English.

What is the average rating of your dealership?

Our dealership has an average rating of 3.875 based on 8 reviews.

Who are some of your staff members?

Brock and Camden are among our friendly and professional staff members.

Where is Tim Dahle Mazda Southtowne located, and how do I get there?

The dealership is located at 10785 S Auto Mall Dr, Sandy, UT 84070, inside the Southtowne Auto Mall off I-15. It is easily accessible from Sandy, Draper, South Jordan, Riverton, Herriman, and Lehi. Directions are available on the website at timdahlemazdasouthtowne.com/get-directions.

What are the sales and service hours at Tim Dahle Mazda Southtowne?

Sales hours are Monday through Saturday 9:00 AM to 9:00 PM; the dealership is closed on Sunday. The Service and Parts departments are open Monday through Friday 7:00 AM to 6:00 PM and Saturday 8:00 AM to 3:00 PM; closed Sunday. You can reach Sales at (385) 217-2578 and Service at (801) 290-0391.

How do I schedule a service appointment?

Service appointments can be scheduled online 24/7 at timdahlemazdasouthtowne.com/scheduleservice, or by calling the Service Department directly at (801) 290-0391. The online scheduler allows you to choose your service type, preferred date and time, and provide vehicle information before your visit.

Does Tim Dahle Mazda Southtowne service non-Mazda vehicles?

Yes. While the service team specializes in all Mazda systems using genuine OEM parts, the dealership's factory-trained technicians also service other makes and models. CARFAX service history records show the shop regularly services Ford, Hyundai, Nissan, Toyota, Subaru, Volkswagen, and other brands.

What routine maintenance services does the service department offer?

The service department performs oil changes, tire rotations, wheel alignments, brake inspections and repairs, battery service, emissions inspections, check engine light diagnosis, transmission service, steering and suspension work, and full-service auto repair. A complimentary multipoint inspection is included with oil change services.

How much does an oil change cost at Tim Dahle Mazda Southtowne?

A full-synthetic oil change is priced at $79.95 and includes up to 5 quarts of oil, a factory oil filter replacement, a multipoint inspection, underhood fluid top-off, and tire pressure adjustment. An oil disposal fee and tax apply. A 'Worry Free Maintenance' package bundles 3 oil changes, 3 tire rotations, and 3 multipoint inspections for $149 (cars) or $179 (trucks and SUVs).

What amenities are available while I wait for my vehicle?

The service waiting area offers complimentary drinks, snacks, free Wi-Fi, mobile device charging stations, and a quiet room. A courtesy shuttle is also available for customers who need transportation while their vehicle is being serviced.

Does the service department provide a digital inspection report?

Yes. Tim Dahle Mazda Southtowne sends customers a digital video inspection report during service. Customers can review technician findings and approve or decline any recommended services directly from their smartphone, without needing to be present at the dealership.

What new Mazda models are available at Tim Dahle Mazda Southtowne?

The dealership carries the full 2026 Mazda lineup, including the Mazda3 sedan and hatchback, CX-30, CX-5, CX-50, CX-50 Hybrid, CX-70 PHEV, CX-90, and MX-5 Miata. Inventory is updated in real time on the website at timdahlemazdasouthtowne.com/inventory/new.

Does Tim Dahle Mazda Southtowne sell Certified Pre-Owned (CPO) Mazda vehicles?

Yes. The dealership is an authorized Mazda CPO dealer. Every Mazda CPO vehicle passes a 160-point factory inspection, comes with a 7-year/100,000-mile powertrain warranty backed by Mazda USA, and includes a free CARFAX vehicle history report. The CPO warranty is honored at any Mazda dealership nationwide.

Can I buy a car online without visiting the dealership?

Yes. Tim Dahle Mazda Southtowne offers a 'Buy Online' Real-Time Retail experience. Shoppers can browse inventory, configure their deal, apply for financing, and complete much of the purchase process from home. Visit timdahlemazdasouthtowne.com and select 'Buy Online' on any vehicle listing.

What financing options are available, and can I apply online?

The Finance Center works with a broad network of lenders and assists customers with all credit profiles — excellent credit, limited or no credit history, and credit rebuilding. You can submit a secure online finance application at timdahlemazdasouthtowne.com/getfinancing. A trade-in value calculator is also available online to estimate your current vehicle's worth before visiting.

Is parking available at the dealership?

Tim Dahle Mazda Southtowne is located in the Southtowne Auto Mall, a large open-lot automotive complex at 10785 S Auto Mall Dr, Sandy, UT. Ample surface parking is available on-site for sales and service customers.

Does Tim Dahle Mazda Southtowne offer tire services and price matching?

Yes. The service department carries a wide variety of competitively priced tires and will meet or beat any competitor's advertised price on the same tire. Tire installation, rotation, and balancing are all available. Wheel alignment is offered at $129.95 (regularly $159.99).

What communities does Tim Dahle Mazda Southtowne serve?

The dealership primarily serves Sandy, Draper, South Jordan, Riverton, Herriman, and Lehi, as well as the broader South Salt Lake Valley. Its location off I-15 at the Southtowne Auto Mall makes it accessible from throughout the greater Salt Lake City metropolitan area.

Does the dealership perform Utah state emissions inspections?

Yes. Tim Dahle Mazda Southtowne performs emissions inspections. Verified CARFAX reviewers note that emissions testing can be combined with routine maintenance visits such as oil changes and tire rotations, allowing customers to complete multiple service needs in a single appointment.

What should I bring to a service appointment?

Bring your vehicle, your driver's license or ID, and any relevant warranty documentation or service records. If your vehicle is under a Mazda factory or CPO warranty, the service advisors will look up your coverage in the system. For recall work, no additional documentation is required beyond vehicle identification.

Does Tim Dahle Mazda Southtowne offer a courtesy shuttle?

Yes. A complimentary courtesy shuttle is available for service customers who need transportation while their vehicle is being serviced. In at least one verified CARFAX review, a service advisor also arranged a complimentary Lyft ride for a customer whose repair required an extended wait.