Frequently asked questions · Tim Dahle Mazda Southtowne

Frequently asked

What are your hours of operation?

We are open Monday through Friday from 7:00 AM to 9:00 PM, and Saturday from 8:00 AM to 9:00 PM. We are closed on Sundays.

Where is Tim Dahle Mazda Southtowne located?

We are located at 10785 S Auto Mall Dr, Sandy, UT 84070.

How can I schedule a test drive?

You can schedule a test drive by calling us at (385) 279-5437 or visiting our website.

Do you offer financing options?

Yes, we offer a variety of financing options. Please visit our 'Financing Made Easy' page for more information.

What payment methods do you accept?

We accept major credit cards and offer financing through approved lenders.

Is your dealership wheelchair accessible?

Yes, our facility is wheelchair accessible.

Do you accept walk-ins?

Yes, walk-ins are welcome, but scheduling an appointment ensures prompt service.

Is there parking available at your location?

Yes, we have ample parking available on-site.

How can I contact Tim Dahle Mazda Southtowne?

You can contact us by phone at (385) 279-5437 or through our website.

What should I bring for my first visit?

Please bring a valid driver's license and proof of insurance if you plan to test drive a vehicle.

Do you have a service department?

Yes, we have a full-service department to handle all your vehicle maintenance and repair needs.

Can I trade in my old car?

Yes, we accept trade-ins. Please visit our website or contact us for more details.

Do you offer any special promotions or discounts?

We frequently offer promotions and discounts. Please check our website or contact us for current offers.

What types of vehicles do you sell?

We specialize in Mazda vehicles, offering a wide range of models to choose from.

How do I know if a vehicle is in stock?

You can check our current inventory on our website or contact us directly for the most up-to-date information.

Where exactly are you located and how do I get there?

Tim Dahle Mazda Southtowne is at 10785 S Auto Mall Dr, Sandy, UT 84070, conveniently located off I-15 in the Southtowne auto mall. It's a short drive from Draper, Midvale, South Jordan, West Jordan and central Salt Lake City.

What are your sales and service hours?

Sales: Monday through Saturday, 9:00 AM to 9:00 PM; closed Sunday. Service: Monday through Friday, 7:00 AM to 6:00 PM, and Saturday 8:00 AM to 3:00 PM; closed Sunday. Early drop-off and late pick-up are available for service.

Do I need an appointment, or can I just walk in?

Walk-ins are welcome for sales and test drives during open hours. For service, we recommend booking through our online scheduler or by phone so a factory-trained technician and the right parts are ready; early drop-off is available if your schedule is tight.

What services does your service department perform?

Routine maintenance such as oil changes, tire rotations and brake inspections, plus advanced diagnostics and larger repairs, warranty work and recalls. Technicians are factory-trained and use advanced diagnostic tools and genuine Mazda parts.

Do you service vehicles that aren't Mazdas?

Yes. While we specialize in Mazda, our service department also works on other makes, using the same factory-trained technicians and diagnostic equipment.

How much does maintenance cost?

Our published service menu lists an oil and filter change at $39.95, a premium oil and filter change at $59.95, and cabin filter replacement at $29.95, with a complimentary multi-point inspection and complimentary car wash. Larger repairs are quoted after inspection and approved by you before work begins.

What can I expect while I wait for service?

A customer lounge with complimentary Wi-Fi, beverages and snacks, a children-friendly waiting area with a kids play room, and a complimentary shuttle if you'd rather not wait. Ask your advisor about alternate transportation options when you book.

How does your pricing work on vehicles?

Vehicle prices are posted on our website and on Cars.com and KBB listings. Sales tax, title, license, registration, dealer documentary fee, finance charges, emission testing and compliance fees are additional to the advertised price, and we'll show you the full out-the-door numbers in writing before you sign.

Do you sell used cars, or only Mazdas?

Both. We carry new Mazda models, Mazda Certified Pre-Owned vehicles that pass a factory-backed inspection, and pre-owned vehicles of all brands. Inventory typically runs into the hundreds of vehicles across new, certified and used.

Can I get financing and use a trade-in?

Yes. You can apply for financing and request a trade-in value online before you visit, then finalize terms with our finance team in person. Bring your title or loan payoff details, registration, driver's license and proof of insurance to speed things up.

Is there parking, and where do I go for service?

There's on-site customer parking at our Auto Mall Drive location. Service customers pull into the service drive at the dealership, where an advisor checks your vehicle in; early drop-off is available before the service lane opens.

Can I start the process online or do things remotely?

Yes. You can browse inventory, request a quote, value your trade and schedule service online, and we offer curbside and in-store pickup. You can also email the store at contacttdms@tdauto.com with questions.

How do I handle a Mazda recall or warranty repair?

As a franchised Mazda dealer, we perform Mazda warranty and recall work in-house. Call or book online with your VIN and we'll confirm open campaigns and coverage before your appointment.

Where is Tim Dahle Mazda Southtowne located and how do I get there?

We're at 10785 S Auto Mall Dr, Sandy, UT 84070, inside the Southtowne Auto Mall and conveniently located off I-15, a short drive from Salt Lake City, Draper, South Jordan, Riverton, Herriman and Lehi. Our site has an interactive map and Get Directions link. Call sales at (385) 217-2578, service at (801) 290-0391, or parts at (801) 260-3302.

What are your sales, service and parts hours?

Our sales department is open Monday through Saturday from 9:00 AM to 9:00 PM and closed Sunday. The service department is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 3:00 PM, closed Sunday. Early drop-off and late pick-up options are available if your schedule doesn't line up with those windows.

How do I book a service appointment?

Use the online scheduler at timdahlemazdasouthtowne.com/scheduleservice, or call the service department at (801) 290-0391. Online scheduling lets you pick your service, date and time in advance. If you need to leave before we open or return after hours, ask about early drop-off and late pick-up, both offered by our service center.

What does routine maintenance cost here?

Published starting prices for our service center include an oil and filter change at $39.95, a premium oil and filter change at $59.95, and cabin filter replacement at $29.95. A multi-point inspection and a car wash are complimentary with service. Final pricing varies by model and the work required, so call (801) 290-0391 for an exact quote on your Mazda.

Are your technicians Mazda-certified, and do you use genuine parts?

Yes. Our service center is a factory-certified Mazda facility staffed by factory-trained, certified technicians, many with 10 or more years of experience, working in 10 service bays with current diagnostic equipment. We install genuine Mazda OEM parts for reliability and warranty peace of mind, and handle everything from routine maintenance to specialized repairs and vehicle detailing.

What can I expect while I wait for my vehicle?

Our service amenities include a customer lounge, a children-friendly waiting area and kids play room, complimentary Wi-Fi, complimentary beverages and snacks, and a complimentary car wash with service. If you'd rather not wait, we offer complimentary shuttle service, plus early drop-off and late pick-up so you can work around your own schedule.

What vehicles do you sell?

We stock a large selection of new Mazdas, including the Mazda3, Mazda6, CX-5, CX-50, CX-90 and MX-5 Miata, alongside Mazda Certified Pre-Owned models and used cars, trucks and SUVs that go through thorough quality inspections. You can browse new, used and CPO inventory online, view current vehicle and pre-owned specials, and start a purchase from home.

How does financing work and can I get approved before I visit?

Our finance team works with a network of multiple lenders to match you with competitive rates and flexible terms. You can apply online or get pre-approved at timdahlemazdasouthtowne.com before you arrive, and use our Search by Payment tool to shop vehicles that fit your monthly budget. We'll walk you through options and explain terms before you sign.

Do you take trade-ins?

Yes. Trade-ins are welcome and can be applied toward any new Mazda, Certified Pre-Owned or used vehicle in our Sandy inventory. Bring your vehicle, title or loan information, and registration, and our team will appraise it while you shop. Sales is open Monday through Saturday, 9:00 AM to 9:00 PM, so you can handle an appraisal after work.

Is there parking, and do I need an appointment to shop?

No appointment is required to browse. We're a stand-alone dealership in the Southtowne Auto Mall with on-site customer parking and a clearly marked service drive at 10785 S Auto Mall Dr. Walk-in shoppers are welcome during sales hours, though calling (385) 217-2578 ahead lets us have a specific Mazda pulled up and ready for your test drive.

What makes a Mazda Certified Pre-Owned vehicle different from a regular used car?

Certified Pre-Owned Mazdas pass Mazda's rigorous factory certification process, giving you a like-new vehicle with added manufacturer-backed assurance. Our other pre-owned vehicles also undergo thorough quality inspections before they're listed. You can view CPO, used and new inventory separately on our website, and our team will explain exactly what coverage comes with the specific vehicle you're considering.

Who owns the dealership and how long has it been here?

Tim Dahle Mazda Southtowne is part of the Tim Dahle Automotive Group, a long-standing name in the Utah automotive community, with Timothy C. Dahle listed as president. The Sandy store operates as TDI Southtowne, Inc. and began business locally in April 2022, making it the newest Mazda location serving the Salt Lake South Valley.